
by Jana Rimando
Have you ever noticed the department heads missing from their units two days at a time since June 2006? Well, fear not. They are not missing in action or taking vacation leaves or whatever it is that you may be thinking. Actually, they are working their butts off to improve themselves and ultimately, to improve CLDH. At least, that’s the objective. So, what have they been up to? Well, they have been undergoing the Leadership and Management Training Program or what is more commonly known as the LMTP.
The LMTP was initiated because the Quality Assurance – Improving Performance (QA-IP) subcommittee requested from our HR Training Officer, Ms. Aurora Felipe, a program of mentoring and coaching skills for the NSO. Ms. Felipe did a training needs analysis and her study showed that the employees were not yet ready for such an advanced program. Instead, they needed a basic skills and personal development program. And so, a program was designed and proposed to the QA Committee. The QA, together with top management and some department heads discussed the proposal and suggested that the program cover all middle managers of the hospital. And so, the LMTP came into existence.
It is a six-month program that started in June 2006 and ended in November 2006. The participants attended a two-day workshop per month. The first workshop, “The Person of the Manager,” dealt with developing self-awareness and overcoming personal barriers to leadership and management. The second workshop, “Managing with Confidence,” tackled management styles and assertion strategies. Workshop 3 enhanced communication skills in all aspects -- written and oral -- which caused panic attacks for some of the participants. The fourth workshop was on understanding and managing conflict. The fifth, facilitated by Ms. Leah Vidal who has a Ph.D. in Anthropology, helped the participants in identifying and understanding the culture of CLDH as an organization. And the last one brought closure to all the knowledge gained in the past five months with a personal assessment of what has been learned and gained.
Consequently, with the forthcoming developments of the CLDH, it is very apt to train its heads to become more assertive to be able to instill a professional following among the departments in preparation for this growth .
LMTP does not guarantee change; it introduces change. For as long as the knowledge and skills remain inside each individual participant, suppressed and unused, no change will take place. As unit heads, these individual participants have a responsibility to the company to change for the better . A better leader is followed by a better following. A better following is followed by a better foundation. A better foundation is followed by a better CLDH.
Quoting Carl Jung, “Your vision will become clear only when you look into your heart. Who looks outside, dreams. Who looks inside, awakens.”

